FAQ's about Teletherapy

What is teletherapy?

Teletherapy includes any session attended virtually rather than in person. At Journey to Peace, we offer telephone sessions as well as virtual video sessions through a secure, HIPAA compliant platform.

Is it the same as in-person sessions?

Many aspects of teletherapy remain the same as in-person sessions. You can still expect your therapist to maintain confidentiality, for your sessions to be the same length, and for the rate to be the same (with insurance exceptions). 

I don't live in Arizona, can I meet with one of your therapists virtually?

Dr. Nate Verschaetse is licensed to meet with clients virtually  under the Psychology Interjurisdictional Compact (PSYPACT). Please click here to see if your state is a PSYPACT participating state.

For our other clinicians, the Arizona Board of Behavioral Health Examiners specifies other allowances and limitations based on state. Please contact our office to learn more, and please be aware that at this time, preference is given to in-state clients. 

What can I expect to be different in teletherapy?

Although teletherapy is a great option, it still has limitations. Some of these include practical ones such as unforeseen internet problems and access to a working webcam or phone. Your therapist will discuss these and develop a plan with you before moving forward should any issues arise. Additionally, due to the nature of therapy, your therapist may decide that teletherapy is not the best approach to meet your needs.

Will my insurance cover telehealth?

Every insurance plan handles teletherapy requests differently. However, with COVID-19, many insurances have updated their policies to include teletherapy. Please contact them directly to determine your benefits.